Why Can't I Buy Bitcoin in My Region?

Bitcoin purchases are managed by a third-party provider, which has varying country and zone restrictions, as well as different KYC (Know Your Customer) policies. If your purchase was declined, there might be a restriction related to your country or your bank.

If your payment was successfully processed but the Bitcoin has not yet been received, or should you experience any other issues, please contact the specific third-party seller that was assigned to you when trying to buy Bitcoin in AQUA.