Important Updates Regarding the Dolphin Card

Unfortunately, the Dolphin Card program has been suspended due to issues with our partner provider.

All funds are safe, and every beta user will be refunded. All refund-related communication will be sent to the email associated with your JAN3 account.

We are currently preparing a dedicated refund system to process all remaining Dolphin Card balances. Once it’s ready, users with an existing balance will receive an email with instructions on how to claim their refund.

If you were expecting a refund from a merchant back to your Dolphin Card, it will not be processed. The merchant will need to issue the refund using another payment method.

If you have recurring payments on the Dolphin Card, you should switch to another card to ensure no disruption to subscriptions.

We are looking at finding a replacement provider to bring the cards back as soon as possible.

We are very sorry for this disruption, and thank you for your understanding.